We are excited to introduce our innovative Gap Saver program. There are two versions, Gap Saver and Gap Saver Concession. Gap Saver Concession is available to those with a valid concession card. This initiative is specially designed to reduce your out-of-pocket expenses – the ‘gap’ – by up to $100 for Gap Saver and up to $110 for Gap Saver Concession. The ‘gap’ refers to the difference between our standard therapy fee and the amount covered by your insurer or funding. Gap Saver and Gap Saver Concession are available 9 AM – 5 PM Monday to Friday Sydney time except on public holidays.
Here’s a simplified example:
- Standard attendance fee: $300 (assuming no GST applies)
- Your insurer/funding covers: X amount
- The ‘gap’: $300 minus X amount
- Gap Saver discount: The Gap minus Up to $100 for Gap Saver or $110 for Gap Saver Concession
- Your final out-of-pocket expense: The payable remainder ‘gap’.
Here’s another example for Gap Saver where the funding by an insurer is $190 and no GST applies:
- Standard attendance fee: $300
- Your insurer/funding covers: $190
- The ‘gap:’ $300 minus $190 = $110
- Gap Saver discount: $110 minus $100 (Gap Saver discount) = $10
- Your final out-of-pocket expense: The remainder ‘gap’ is $10
Here is the same example where a person has Gap Saver Concession:
- Standard attendance fee: $300
- Your insurer/funding covers: $190
- The ‘gap’: $300 minus $190 = $110
- Gap Saver Concession: $110 minus $110 (Gap Saver Concession) = $0
- Your final out-of-pocket expense: The remaining ‘gap’ is $0
Gap Saver terms and conditions
The Gap Saver program only applies to individuals seeking treatment. It is not available to organisations or insurers. Yet, it may offset the gap payable by an individual in some circumstances. The Gap Saver is a maximum of $100 per attendance. This maximum amount is for attendances of 46-60 minutes; a pro-rata amount for shorter sessions applies based on 60 minutes as the maximum. No greater concessional discount applies if the attendance is longer than 60 minutes. Gap Saver is only available between 9 AM – 5 PM Monday – Friday Sydney time, excluding public holidays.
Gap Saver does not apply in instances where an item fee amount is unlegislated and a funder attempts to pay less than our standard fee. A fair use policy applies to Gap Saver. The fair use policy mandates that in our sole discretion, we may decide not to provide Gap Saver. This is to ensure it is not utilised for unintended purposes like corporations trying to reduce costs. It is a program of genuine community goodwill for individuals seeking treatment. Gap Saver only applies to therapy items, not reports, assessments, or other items. Gap Saver does not apply to payment processing fees. We reserve the right to discontinue or alter Gap Saver at any time.
Gap Saver Concession additional terms and conditions
The same terms as Gap Saver apply to Gap Saver Concession; it is up to $110, whereas Gap Saver is up to $100. The additional terms to Gap Saver Concession are as follows. Gap Saver is only provided for the period that a concession card is valid. Proof of this is required initially and periodically. If refused to be provided when asked initially or periodically, a concessional discount will not be applied or discontinued.