WorkCover Queensland

The logo of WorkCover Queensland. Below is the text "we cover, we care".

WorkCover Queensland is the Queensland Government-funded organisation that serves as the Worker’s Compensation insurer for most workers in Queensland. WorkCover Queensland funds eligible persons for psychological services to help workers recover from work-related injuries.

Psych Point is a telehealth psychology service that works with WorkCover Queensland clients to provide these services to injured workers. Psych Point can offer a flexible and convenient service accessible via telehealth from anywhere in Queensland and around Australia. This aims to make it easier for injured workers to access the support they need, regardless of location.

WorkCover Queensland

No out-of-pocket expenses

No gap for Gap Saver eligible services

Treatment Agreement applies

Treatment provided by Psych Point through WorkCover Queensland

Psych Point offers evidence-based psychological services like cognitive behavioural therapy (CBT). These approaches have shown efficacy in treating various mental health conditions, including anxiety, depression, and post-traumatic stress disorder (PTSD).

Returning to work can be a significant challenge for injured workers, and psychological treatment for some individuals can play an important role in their recovery. Psychological therapy, in some cases, may work towards a client’s goals to develop coping strategies and skills to work towards their recovery in the context of their work-related injury. This can sometimes include methods for managing stress, time management, and communication with colleagues and supervisors.

Referrals and bookings treatment

To book with Psych Point through funding from WorkCover Queensland, you will need to have a General Practitioner (GP) referral. The referral process typically involves a consultation with the GP, who may determine whether psychological treatment is appropriate for your needs. They will also provide you with a referral letter for you to provide to us and WorkCover Queensland.

Once you have obtained a referral, you must seek approval from WorkCover Queensland before accessing psychological treatment funding. This typically involves submitting your referral and relevant medical documentation to WorkCover Queensland for review. We are happy to contact your case manager to seek this approval and provide them with the GP referral if you prefer.

It’s important to note that the referral and approval process may vary depending on your specific circumstances and the type of injury you have sustained. If you have questions about the referral and approval process, you should speak with your WorkCover Queensland case manager or another qualified person.

Interstate and inter-territory arrangements

We also have information on the following interstate and inter-territory arrangements for worker’s compensation matters. Click below to find out more.

WorkSafe VIC
ReturnToWork SA
WorkCover QLD
icare NSW